Operator & Contact
ROOGHEKSS operates counterhaven.com. For privacy questions or requests, email [email protected]. Our business address is 200 TUNNEL RD APT 113, ASHEVILLE, NC 28805-1867, United States.
Information You Provide
Information can include your name, email, delivery and billing address, order details and messages you send to support. Provide only the information needed for your purchase or request. Do not send complete payment card details by email.
Information from Website Use
Website interactions may involve technical information such as browser details, device information, pages requested and cookies or similar storage used to maintain shopping and account functions. WooCommerce order attribution records how you reached the store, such as referral sources and campaign information, to help us understand orders. Cloudflare Web Analytics measures website traffic and performance.
Why Information Is Used
Information supports order processing, delivery, account access, customer support, payment handling, fraud prevention and applicable recordkeeping. The purpose depends on your interaction with the store. ROOGHEKSS is responsible for handling payments, customer emails and order dispatch for this store.
Service Providers & Disclosures
Order and support information may be shared with service providers involved in hosting, payment processing and delivery, or where required by law. Only information relevant to the service should be provided.
Cookies & Browser Controls
Cookies and similar storage can support shopping functions, including retaining your Cart. You can manage storage through your browser settings; restricting it may affect shopping functions.
Retention & Security
Retention depends on relevant business and legal purposes. No online service can guarantee absolute security. Contact support if you have a concern about information connected with your order or account.
Your Requests
Depending on your location and applicable law, you may have rights to access, correct or delete personal information, restrict processing or object to certain uses. Send your request to [email protected] so its scope and the relevant requirements can be reviewed. To request deletion of your account or order records, email [email protected]. We will review the request and any records we are required to retain under applicable law.
Policy Changes
The effective date identifies this version. Review this page for changes before using the store.