Store & Operator
These terms relate to counterhaven.com, operated by ROOGHEKSS at 200 TUNNEL RD APT 113, ASHEVILLE, NC 28805-1867, United States. Contact [email protected] with questions.
Using the Website
Use the store lawfully and provide accurate information. Do not interfere with site operation, misuse accounts, attempt unauthorized access or submit fraudulent orders. Keep your account credentials private.
Product Information & Prices
Read the product description, selected color, set quantity and capacity before ordering. Check the product description for what is included. Other items shown in photographs are not included. Prices and availability can change; the order summary shows the items and charges for your purchase.
Orders & Acceptance
Check your delivery and billing details before submitting an order. Order submission and payment authorization do not by themselves replace order acceptance or confirmation. Contact support if you believe your confirmation is incorrect.
Payment
Transactions are in US dollars and charged when the order is placed. Checkout includes Visa, Mastercard and JCB. Taxes and duties are included. See the Payment policy for more information.
Shipping, Returns & Cancellations
Shipping estimates, destinations and rates are described in Shipping & Delivery. Returns, exchanges and refunds follow the Returns & Refunds policy. For an order change or cancellation request, contact support promptly so its current status can be reviewed.
Content & Intellectual Property
Product names, trademarks, imagery and other site content belong to their respective rights holders. Using the store does not transfer rights to its content. Do not copy or misuse content in a way that infringes applicable rights.
Product Issues & Your Rights
If an item is defective or has a quality issue, contact support using the return process. Nothing in these terms removes rights that cannot be excluded under applicable law.
Changes & Questions
These terms may be updated with a revised effective date. Review them before placing an order. Questions can be sent to [email protected].